How it works Why Confrmd Pricing For Dog Groomers For Hair & Barbers For Lash Artists Log in
14-day free trial · cancel anytime
⚡ SMS appointment reminders for independent service businesses

YOUR CLIENTS
NEED A
REMINDER.

Simple, automated reminders to increase client show rates and keep clients coming back — no app, no admin, no chasing. Built for solo entrepreneurs in the service industry. Set up in under 2 minutes.

$10/mo after 14 days · Credit card required · Cancel anytime
2min
Setup time
$10
Per month
14day
Free trial
N
Confrmd Reminder
SMS
Hi Emma: confirming your Lash Fill with Kira's Studio at 2:30pm on 4/22/26. Reply Y to confirm or N to cancel. Reply STOP to opt out.
Delivered · 10:02am
Y
Sent · 10:04am
✅ Confirmed! See you at 2:30pm.
Delivered · 10:04am
Hi Emma 👋 Reminder: your Lash Fill is at 2:30pm today with Kira's Studio. Reply STOP to opt out.
Delivered · 12:30pm
Hi Emma! 💜 Hope your Lash Fill went well. Time to book your next appointment? Visit: confrmd.co/book/kiras-studio — Reply STOP to opt out.
Delivered · 3 weeks later
How it works

THREE STEPS.
ZERO HASSLE.

01
Tell us about your work
Enter your business name, what you do, and your services. Works for any trade — lash, hair, fitness, tutoring, driving, pet grooming and more. Two minutes, done.
02
Add a client booking
Enter the client's name, number, service, and when it's booked. Confrmd schedules the SMS automatically — you go back to your day.
03
Clients confirm & get reminded
After booking, your client gets a personalised confirmation text — they reply Y to confirm or N to cancel. Closer to the appointment, they get a reminder text. You get notified instantly either way — no app, no login, no chasing.
Live demo

SEE IT IN ACTION.

This is what your Confrmd dashboard looks like. Add a booking, watch the reminder go out automatically, and see confirmations roll in. No tech knowledge required.

app.confrmd.co/dashboard
🏪 Kira's Studio
TODAY'S BOOKINGS — THU 3 APR
Emma Clarke
Lash Fill
2:30 PM
⏱ Pending
Sofia Ramos
Full Set
4:00 PM
✓ Confirmed
Jade Williams
Brow Lamination
5:30 PM
✓ Confirmed
2 confirmed
1 pending
Why Confrmd
YOU BOOK JOBS
BY PHONE.
THIS IS FOR YOU.

Calendly, Square, Acuity — they're built for businesses with offices, staff, and IT budgets. You're a lash artist, a dog groomer, a driving instructor, a PT. You book clients by phone and WhatsApp. You need one thing: get them to show up.

Confrmd does exactly that. One tool, one job, done well. At $10/month it pays for itself the moment it stops a single no-show — which usually happens in week one.

💡
THE MATH IS SIMPLE
One prevented no-show = $60–$200 back in your pocket. Confrmd is $10/month. Most users break even on day one.
Others
Confrmd
Monthly cost
$25–$50
$10
Setup time
30–60 min
2 min
Calendar sync required
✓
Nope
Forces online booking
✓
Nope
SMS confirmation replies
Paid add-on
Included
Rebooking follow-ups
—
Included
Built for solo operators
—
✓
NO BLOAT
No calendar sync. No client portal. No complicated setup. Just the one thing that actually makes you money as a sole trader: your client getting a reminder text before their appointment.
NO LOCK-IN
Month-to-month. Cancel in one click from your phone. No annual contracts, no setup fees, no calls with a salesperson. You're out $10 if it doesn't work. That's the whole risk.
NO LEARNING CURVE
If you can send a WhatsApp, you can use Confrmd. Enter a name, a number, a time. Done. No tutorial videos, no onboarding calls, no IT support. It works on any phone.
Pricing

SIMPLE PRICING.
NO SURPRISES.

Free 14-day trial
14 days free, then $10/month — cancel anytime
Then just
$10/month
Cancel anytime
Unlimited reminders & confirmation SMS
Appointment confirmation + reminder templates
Rebooking follow-up SMS
Analytics dashboard
Instant cancellation alerts
Client booking link
1 business profile
Credit card required · $10/mo after 14 days · Cancel anytime
STOP LOSING JOBS
TO NO-SHOWS.
Set up in 2 minutes. Works on any phone. 14-day free trial, cancel anytime.
$10/month after trial
← Back to home
CREATE ACCOUNT
Start your free 14-day trial. Credit card required to secure your slot — no charge until trial ends.
Please enter your full name.
Please enter a valid email address.
Please enter a valid phone number.
Password must be at least 8 characters.
Passwords do not match.
Already have an account? Log in
← Back to home
WELCOME BACK
Your clients are waiting — let's get you in.
Please enter your email address.
Please enter your password.
Forgot password?
Don't have an account? Sign up free
← Back to log in
FORGOT PASSWORD
Enter the email address linked to your account and we'll send you a reset link.
Please enter a valid email address.
📬
CHECK YOUR EMAIL
We've sent a password reset link to . Click the link in the email to create a new password.

Didn't get it? Check your spam folder, or try again.
← Back to log in
DEMO MODE
To continue the demo, click here to open the password reset form →
RESET PASSWORD
Choose a new password for your account.
Password must be at least 8 characters.
Passwords do not match.
STEP 1 OF 4
YOUR BUSINESS
Tell us what you do so we can personalise your reminders. Takes under 2 minutes.
STEP 2 OF 4
YOUR SERVICES
Add the appointment types you offer. These populate when adding bookings.
← Back
STEP 3 OF 4
REMINDER & REBOOKING TIMING
Choose when automated texts go out. You can adjust these anytime in Settings.
Thank you / Confirmation
Immediately after appointment is booked — client can confirm or cancel
✓
24 hours before
Day-before reminder — recommended default
✓
2 hours before
Day-of nudge — alternative to 24-hour reminder
✓
Rebooking — 24 hours after appointment
Follow-up to drive the next booking
✓
💡 Why three texts, not five: over-messaging trains clients to ignore reminders. Confirmation + one well-timed reminder + a rebook nudge is the sweet spot. You can change this anytime. Reminders never send before 7am or after 9pm.
← Back
STEP 4 OF 4
YOUR SMS TEMPLATES
Your default messages are ready to go. Expand any template below to customise it — or just launch your dashboard now.
Appointment Confirmation
Hi [you]: confirming your appointment…
▼
LIVE PREVIEW
Loading…
Will send immediately after appointment is booked
Reminder
Hi [you]: just a reminder your appointment is coming up…
▼
LIVE PREVIEW
Loading…
Will send 24 hours or 2 hours before — based on your timing settings
Thank You / Rebooking
Sent 24 hrs after appointment if rebooking is enabled
▼
LIVE PREVIEW
Loading…
Will send 24 hrs after appointment — if Rebooking is enabled in your settings, and if you mark the appointment as completed.
← Back
🔒 NEXT: SECURE PAYMENT VIA STRIPE · CREDIT CARD REQUIRED · NO CHARGE FOR 14 DAYS · CANCEL ANYTIME
🏪 Your Business
FREE TRIAL
BOOKINGS
ALL BOOKINGS
ClientServiceDateTimeStatusSMS RemindersRebooking SMSMark Complete
Confirm action
Are you sure?
ANALYTICS
Total SMS Sent
—
Tracked from first appointment
Avg Confirm Rate
—
Replies received vs. sent
Confirmations
—
Y replies received
Cancellations
—
N replies received
Completed Appointments
—
Marked complete on dashboard
SMS SENT — LAST 7 DAYS
CONFIRMATION BREAKDOWN
Confirmed (Y)—
Completed Appointments—
Cancelled (N)—
SETTINGS
⏱ Reminder Timing
✉ SMS Template
🏪 Business Info
🔗 Booking Link
💳 Billing
REMINDER & REBOOKING TIMING
Appointment Confirmation SMS
Sends immediately after booking — client can confirm or cancel
Send reminder 24 hours before
Day-before reminder — recommended default
Send reminder 2 hours before
Day-of nudge — alternative to 24-hour reminder
Rebooking SMS — 24 hrs after appointment
Follow-up to drive the next booking
Alert me on confirmation
Web notification when a client replies Y to confirm — works via PWA homescreen
Alert me on cancellation
Web notification when a client cancels — works via PWA homescreen
💡 Choose 24-hour OR 2-hour, not both. Over-messaging trains clients to ignore reminders. Three SMS — confirmation, one reminder, rebook — is the sweet spot. Reminders never send before 7am or after 9pm.
✓ Saved
SMS TEMPLATES
Use {name}, {service}, {time}, {date}, {business} as variables.
APPOINTMENT CONFIRMATION
LIVE PREVIEW
Loading…
Will send immediately after appointment is booked
REMINDER TEMPLATE
LIVE PREVIEW
Loading…
Will send 24 hours or 2 hours before — based on your timing settings
📲 THANK YOU / REBOOKING
Sends 24 hrs after appointment to drive the next booking
✓ Saved
BUSINESS INFO
BUSINESS HOURS
Mon
–
Tue
–
Wed
–
Thu
–
Fri
–
Sat
Closed
Sun
Closed
✓ Saved
BILLING
FREE TRIAL
Trial active
Your plan will automatically continue at $10/month after your trial ends. No action needed.
$10 / month
Unlimited reminders · All features · Billed monthly
ACTIVE AFTER TRIAL
Canceling stops renewal at the end of your current period.
← Back to dashboard
N
Your Business
Book an appointment
REQUEST APPOINTMENT
Fill in your details below and we'll confirm your slot.
By submitting, you agree to receive an SMS appointment reminder from this business, sent via Confrmd. Reply STOP at any time to unsubscribe.
Powered by CONFRMD
📲
GET THE MOST OUT OF CONFRMD
Two quick steps to get instant alerts when clients confirm or cancel — right on your phone.
1
Save to your homescreen
Loading instructions for your device…
2
Enable notifications
Tap below to allow CONFRMD to send you alerts for confirmations and cancellations.
Support
CONTACT US
We're a small team and we actually read every message. Most replies within a few hours during business hours.
✉️

Email Support

For billing questions, account issues, or anything else.
support@confrmd.co

💬

Live Chat

Available Mon–Fri, 9am–6pm EST. Look for the chat bubble in the bottom right of your dashboard.

🐛

Report a Bug

Found something broken? Let us know and we'll fix it fast.
bugs@confrmd.co

💡

Feature Requests

Have an idea? We build based on what our users need most.
ideas@confrmd.co

SEND US A MESSAGE

Fill out the form and we'll get back to you within one business day.

Help Centre
FREQUENTLY
ASKED QUESTIONS
Everything you need to know about Confrmd. Built for independent service businesses and freelancers. Can't find the answer? Contact us.

GETTING STARTED

How does Confrmd actually send the SMS?+
Confrmd connects to a carrier-grade SMS gateway to send messages on your behalf. When you add an appointment, we calculate exactly when the reminder should fire and queue it automatically. You don't need to do anything after adding the booking.
Do my clients need to download an app?+
Absolutely not. Your clients receive a standard SMS to their mobile number — no app, no account, no friction. They just reply Y to confirm or N to cancel. It's as simple as a normal text message.
How long does setup take?+
Most users are live within 2 minutes. You'll enter your business name, pick your industry, add your services, set your reminder timing, and customise your SMS template. That's it.
Does Confrmd integrate with my booking software?+
Not currently — and that's intentional. Confrmd works independently of any booking system. You simply enter client name, phone, service, date and time. No sync required, no APIs to configure. If you use an existing booking tool, you can run Confrmd alongside it.

BILLING & PLANS

What happens after my free trial?+
After 14 days, your account moves to the Pro plan at $10/month. We'll email you a reminder before the trial ends. We collect your card at signup to keep your slot, but you won't be charged until the trial ends. Cancel anytime from your billing settings before the 14 days are up and you won't be charged.
Can I cancel at any time?+
Yes, cancel anytime in one click from your Billing settings. No contracts, no cancellation fees, no awkward cancellation flows. If you cancel mid-month, you retain access until the end of the billing period.
How does the Y/N reply work?+
When a client receives their reminder, they simply reply Y to confirm or N to cancel. Confrmd processes the reply instantly and updates your dashboard automatically — no action needed from you. We also understand natural replies like "Yes", "Sure", "Nope" or "Cancel".
When exactly do reminders send?+
You control the timing in Settings. By default, a confirmation SMS goes out immediately after you add a booking, and a 24-hour reminder fires the day before the appointment. You can switch to a 2-hour same-day reminder instead. All messages respect your send window so clients never receive texts outside your set hours.
What happens if a client doesn't reply?+
If a client doesn't respond to the initial confirmation text, the next scheduled reminder fires automatically. For example if they don't reply to the confirmation, the 24-hour reminder still goes out as normal. You'll always see the current status on your dashboard.
How do I change my SMS reminder template?+
Go to Settings → SMS Templates. You can customise the reminder, confirmation, and rebooking message templates. Use the placeholder tags like {name}, {service}, {time}, {date}, and {business} to personalise each message automatically for every client and appointment.
What happens if a client replies STOP?+
Their number is immediately and permanently opted out across the entire platform. You'll never accidentally send them another message. This is handled automatically — you don't need to do anything. Clients can re-subscribe at any time by replying START.
When does the rebooking SMS send?+
The rebooking follow-up only sends after you mark an appointment as Complete on your dashboard. This means it never fires if a client cancelled or didn't show — only when the appointment actually happened. You set the timing (e.g. 3 weeks after the visit) in your appointment settings.
Can I add more than one business?+
Each Confrmd account currently supports one business profile. If you operate under multiple business names, you'd need a separate account for each. Multi-profile support is on our roadmap for a future update.
Is there a limit on SMS sends?+
No hard limits. The Pro plan ($10/month) includes unlimited reminders, confirmations, and rebooking texts. The 14-day free trial gives you the same full access. We do monitor for unusually high outbound volume (1,000+ messages a day from a single account) to make sure the platform isn't being abused for spam.

SMS & PRIVACY

Do I need consent from my clients before sending them SMS reminders?+
Yes. You must have prior express consent from clients before sending them SMS messages. This is typically captured when a client books an appointment with you — either verbally or via a booking form that includes an SMS opt-in checkbox. See our SMS Compliance page for full guidance.
What happens if a client replies STOP?+
Any client who replies STOP is immediately unsubscribed from all future messages from your Confrmd number. This is handled automatically and is required by law. You'll see the opt-out status in your dashboard.
Is my client data secure?+
Yes. All data is encrypted in transit (TLS) and at rest. We never sell or share your client data with third parties. You can delete all data at any time from your account settings.
Legal
SMS COMPLIANCE
& PRIVACY
Last updated April 2026. Confrmd is committed to responsible SMS messaging and the protection of your clients' data. If you're a sole trader or freelancer, this page explains your obligations in plain English.

SMS COMPLIANCE (TCPA & CTIA)

Confrmd is a tool for sending appointment reminders to clients who have provided prior express consent to receive SMS messages from your business. As the business owner using Confrmd, you are the "sender" of record and are responsible for ensuring compliance with applicable messaging laws, including the Telephone Consumer Protection Act (TCPA) in the US and equivalent legislation in other jurisdictions.

What this means for you:

  • You must obtain explicit written or verbal consent from each client before sending them an SMS via Confrmd.
  • Consent is typically obtained at the point of booking — e.g. a checkbox on a booking form stating "I consent to receive SMS appointment reminders from [Your Business]."
  • You must honour opt-out requests immediately. Confrmd handles STOP replies automatically and blocks that number from future sends.
  • Messages should clearly identify your business name and the purpose of the message.
  • Reminders are considered "transactional" messages (directly related to an existing appointment) and are generally held to a lower consent threshold than marketing messages. Confrmd does not support marketing blasts.

OPT-OUT HANDLING

Confrmd automatically handles the following opt-out keywords: STOP, STOPALL, UNSUBSCRIBE, CANCEL, END, QUIT. When a client replies with any of these words, they are immediately removed from all future SMS sends from your Confrmd number. This cannot be overridden.

Clients can re-subscribe at any time by replying START or YES. You will be notified of all opt-outs and re-subscriptions in your dashboard.

PRIVACY POLICY

We collect only the information necessary to provide the Confrmd service. This includes your account details (name, email, business info) and the appointment data you enter (client names, phone numbers, appointment times).

What we do with your data:

  • We use your account data to operate your Confrmd account and provide the reminder service.
  • We use client phone numbers solely to send reminders on your behalf. We never contact your clients for any other reason.
  • We do not sell, rent, or share your data or your clients' data with any third parties, except as required by law or to operate the service (e.g. our SMS gateway provider).
  • All data is encrypted in transit using TLS and at rest using AES-256.
  • You may export or delete all your data at any time by contacting privacy@confrmd.co.

DATA RETENTION

We retain appointment records for 12 months to support analytics and dispute resolution. After 12 months, records are permanently deleted. Account data is retained until you request deletion. SMS delivery logs are retained for 90 days.

TERMS OF SERVICE

By using Confrmd, you agree not to use the service to send unsolicited messages, spam, or messages to individuals who have not consented. Violations of this policy may result in immediate account suspension without refund. You are solely responsible for ensuring your use of Confrmd complies with all applicable laws in your jurisdiction.

For questions about compliance, contact us at legal@confrmd.co.

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